Every brand, every can 95p — account holders only · Every brand, every can 95p — account holders only · Every brand, every can 95p — account holders only · Every brand, every can 95p — account holders only · Every brand, every can 95p — account holders only · Every brand, every can 95p — account holders only ·
Help
Returns & refunds
Changed your mind or something not right? Unopened cans can come back within 14 days, and anything damaged is sorted the same working day.
01
Tell us
Email support@pouchhaus.co.uk with your order number within 14 days.
02
Send it back
Return unopened cans in their original packaging — we'll send a label.
03
Get refunded
Refunds land on your original payment method within 3–5 working days.
The policy in short
- Unopened items can be returned within 14 days of delivery for a full refund.
- For hygiene and safety reasons we can't accept opened or part-used cans.
- Damaged, faulty or missing items are replaced or refunded — no return needed, just a photo.
- Subscription boxes can be skipped or cancelled any time before your billing date in your account.